Dear valued customer,

In this time of uncertainty, we are pleased to announce that Pallet2ship will not increase our prices despite worldwide price increases and subsequent rate increases from our carriers.

We are proud to be able to offer our customers the most discounted rates at all times.

Farmers' strike action notification

31-01-2024

Dear Valued Customers,


We would like to inform you of a current situation affecting freight movements in France and Belgium. Sources in France have reported a blockade by farmers, impacting transportation to various areas, notably Paris, Lyon, and Gennevilliers.
The protest, which originated in France and has now extended into Belgium, involves tractors blocking major roads across the country. This unforeseen circumstance is currently affecting our service levels.
In response, our carriers are actively exploring alternative routes and considering the possibility of transporting goods via train to mitigate the impact on cargo destinations. However, due to the unpredictable nature of the situation, we are unable to provide a certain end date for the protest in France.
In Belgium, farmers plan to continue their protest until Thursday, coinciding with a European summit in Brussels. We anticipate further disruptions in the coming days as our carriers work to recover from delivery delays affecting trailers that typically transport via these countries.
Our carriers are committed to monitoring the situation closely. In the event of any further disruption to our operations, we will communicate accordingly. For additional information, please feel free to contact us.
We appreciate your understanding and patience during this challenging time.

European Services Update

18-01-2024
Dear Valued Customer,
We would like to inform you that several countries across Europe are currently experiencing adverse weather conditions, leading to potential service delays. Your understanding during this time is greatly appreciated.
Germany: Heavy snowfall, rain, and ice have impacted general collection and delivery services.Operations at Knullwald Hub, including inbound and outbound freight, as well as linehaul departures (NIJ-HOM-BOL, NIJ-HOM-NIJ, and PAR-HOM-PAR), are affected, causing delays.
Other affected countries: Austria, the Netherlands, Belgium, Luxembourg, Poland, and France are also experiencing weather-related disruptions.
France: A new decree for postal codes 59 and 62 restricts truck movements. The Haut de France region (F-80, 59, 62, 27) has a driving ban due to black ice and snow.
Services are restricted due to bad weather, including ice and snow over Paris and northern France Black ice and snow in eastern France and Alsace may lead to delays and backlogs.
The situation is dynamic, and updates will be provided as changes occur. We appreciate your patience and understanding during this challenging period.


Service Update

11-01-2024

Good morning,

Please be advised that the Palletways depot servicing the below postcodes has recently expanded its postcode area, causing delays in their service as they settle into this change.

Deliveries may experience up to a one-day delay as they work to bring the service levels back up.

Postcode area: NR1-97, NR13-18, 29, 30, 31, 32 33/ IP18-22.

Thank you for your understanding!

Domestic shipments announcement

22-09-2021
Please be advised that due to the current exceptional circumstances, we see ourselves forced to make some changes in regards to our UK Mainland services. 

Following more than 12 months of disruptions caused by the COVID-19 pandemic, the industry is now facing a nationwide HGV driver shortage and increased freight volume, which has led to massive backlogs. 

Furthermore, the transit time for our UK Mainland services will be changed as follows:

- Premium Services: 1/2 working days

- Economy Services: 3/4 working days

*Please note that the services to/from other parts of the UK, such as UK Highlands, Channel Islands, UK Islands, Northern Ireland, and UK Isle of Wight are also subject to transit time changes.

Your delivery is our main priority, and we will continue to work tirelessly alongside our carriers, to provide our customers the best service we can.

We would like to thank you for your understanding and your support, and please be assured that we will continue to update you as soon as we receive any updates from our carriers.

Brexit at a glance

05-01-2021

Here at Pallet2Ship, we put our customers first and aim to give you the most up to date information. Please see the information below regarding required documentation for shipments post Brexit.

IMPORTANT! Information on EORI numbers.

Considering shipping goods to/from Europe? In the UK, businesses, self-employed and private individuals involved in a commercial transaction must register, the same for businesses and self-employed within the EU, so before exporting/importing it is essential to make sure that both you and your customers/suppliers in Europe have the EORI numbers (unless your EU customer is a private individual in which case they do not need it).

Register for an EORI number now

Collect from Deliver to Commercial Invoice
(for goods that are subject of a sale)
Proforma Invoice
(for personal effects)
VAT* EORI**
Great Britain Europe
Europe Great Britain
Northern Ireland Europe
Europe Northern Ireland
Northern Ireland Rep. of Ireland
Rep. of Ireland Northern Ireland
Great Britain Northern Ireland
Northern Ireland Great Britain
Rep. of Ireland Great Britain
Great Britain Rep. of Ireland
Rep. of Ireland Europe
Europe Rep. of Ireland

* VAT: applicable; not applicable.

** EORI: required; not required.
Any company, self-employed or private individual selling goods to Europe must apply for an EORI number and provide it on the commercial invoice.
If your customer in Europe is a business or self-employed individual you are also required to provide their EORI number and if they do not yet have one they are required to apply.