Dear customer,

Please be advised that there will be disruptions to delivery services in the Durham (Depot 68) area on 17th April 2025 due to the King’s Royal Visit.

Significant road closures are expected in Durham city centre (DH1-3), particularly affecting routes near the Cathedral and central areas. As a result, deliveries to these postcodes may be delayed.

The DH1-4 area may also experience some restrictions. The local depot will do their best to minimize any delays or disruptions.

Please note that these delays are outside the control of Depot 68, and therefore, no claims for service failures or ADR will be accepted in relation to this disruption.

Thank you for your understanding.

UPDATE

Following the US Executive Order being published, it is now our understanding that duty & de-minimus will be applied as below for CN/HK goods-

• Commercial clearance (goods currently travel under this solution)
o Duty applied to goods on country of origin
o De-minimus allowance removed

• Postal clearance
o Duty applied to goods on country of export
o De-minimus allowance will remain @ <$800

How does this impact you?

From 2nd May, for the B2C goods <$800:

• UK> USA (non-CN/HK origin): No changes
• UK> USA (CN/HK origin): Switch to Postal clearance solution

Following recent announcements by President Trump, new US tariffs will take effect in April and May 2025. Key changes include:

From the 5th of April, 2025: A 10% baseline tariff will apply to most global imports into the US. Higher, country-specific tariffs (up to 50%) will follow on April 9.

From the 2nd of May, 2025: The $800 de minimis exemption for shipments from China and Hong Kong will be removed. All such shipments will now be subject to full duties and customs procedures, regardless of value.

If you regularly export to the US—especially from China or Hong Kong—these changes may affect your landed costs, customs compliance, and logistics planning.

We will continue to monitor developments and keep you informed.

Dear customer, 
Due to the recent power outage at Heathrow Airport, all flights between 21st March and 23rd March were cancelled. As a result, there may be delays to some cargo shipments due to potential backlogs.
Should you require any further information, please don't hesitate to contact us.

Dear Customers,
Due to Storm Eowyn, we expect significant service delays tomorrow and possibly in the following days. Deliveries in the Republic of Ireland, Northern Ireland, and Scotland may be heavily impacted, with reports of canceled sailings and halted operations.
These disruptions could also affect delivery schedules into next week. We’ll keep you updated as the situation develops.
Thank you for your understanding.
Best regards, Pallet2Ship