Economy road freight is generally the cheapest option. It balances cost-effectiveness with reliable delivery. For exact pricing based on your specific requirements, use our Instant Quote Tool.

The cost depends on pallet size, weight, collection and delivery postcodes, and the service you choose. Prices start from economy road freight and vary for express or air services.

Economy road freight typically takes 4–7 working days pending customs clearance. Express air freight can be faster, usually delivered within 2–4 working days depending on the service chosen.

You can generate an instant price online by entering collection and delivery postcodes, pallet size, weight, and dimensions. Our system compares multiple carriers and shows all available services with transparent pricing.

Prices are final if all booking details are entered correctly. Surcharges may apply only in cases such as incorrect weights or dimensions declared, failed collections, or failed deliveries.

No. All charges are displayed upfront in your quote. Optional extras such as residential delivery or tail-lift use are clearly itemised before you book.

Yes, sending multiple pallets often reduces the average cost per pallet. Our system automatically calculates the best available rate when you enter more than one pallet in your booking.

Yes. We provide economy road freight services and express air freight options. Economy road typically takes 4–7 working days, while express air freight can arrive in 2–4 working days at a higher cost.

Yes. Our quote tool allows you to enter multiple pallets. We can also provide tailored rates for part-load (LTL) or full-load (FTL) shipments.

Yes. We handle both exports and imports. To book a return load, simply swap collection and delivery countries in the online booking tool.

You can use either a standard UK pallet (120×100 cm) or Euro pallet (120×80 cm), as long as it’s strong, undamaged, and suitable for the weight of your goods.

Yes, both Euro pallets (120×80 cm) and UK pallets (120×100 cm) are accepted. As long as your goods are securely packed within the pallet footprint, either type can be used.

Goods must be strapped or shrink-wrapped tightly within the pallet footprint, ensuring the wrap binds both the pallet base and the goods. Heavier items must be placed at the bottom. Protect fragile corners with cardboard or foam. See our packing guide for full details.

Yes, oversized pallets are accepted if they are well-protected and secured. Prices will be calculated automatically in your quote.

We can handle pallets up to 1,200 kg when shipping between the UK and the Netherlands. For pallets heavier than 750 kg, a forklift will be required at both collection and delivery points, as tail-lift vehicles cannot safely handle this weight.

No. ISPM-15 heat treatment is not required when sending pallets between the UK and the Netherlands. This rule applies only to non-EU destinations such as the USA or Australia.

Both wooden and plastic pallets are accepted for shipments to the Netherlands, as long as they are strong, in good condition, and suitable for the weight of your goods.

No, customers must provide their own pallets.

We strongly recommend taking photos of your packed pallet before collection. These help in case of any insurance claims.

Yes, but fragile goods must be packed to a professional standard with internal cushioning, strong outer protection, and clear labelling. Please note that liability is limited if the packaging is inadequate.

If a pallet is not packed securely, it may be refused for collection or could be damaged during transit. Carrier liability is limited or may not apply if inadequate packaging is found to be the cause of damage. We strongly recommend following our packing guide to ensure your goods are protected and meet carrier requirements.

Not for standard pallets under 750 kg and 200 cm in height. Vehicles are equipped with tail-lifts and pump trucks. For larger or heavier pallets, forklift access is required at both collection and delivery points.

Items such as explosives, live animals, cash, jewellery, hazardous goods without correct documentation, and perishable foods are not accepted. Please review our Prohibited & Restricted Items list before booking.

Yes, personal effects can be shipped if palletised, but they must be carefully packed, listed on a proforma invoice, and booked on a service that accepts personal effects. Photographs may be required.

Yes, but they must be fully drained of fluids, professionally cleaned, and strapped securely to a pallet. Collection usually needs to be from a commercial address.

Yes, but with restrictions. An MSDS is required, and lithium batteries above 100 Wh must comply with UN packaging, labelling, and documentation rules.

Yes, if declared as dangerous goods with the correct MSDS and UN-approved packaging. Not all carriers accept dangerous goods, so please contact us before booking.

No. Pallet2Ship does not transport alcohol to or from any European destinations, including the Netherlands. This applies to both exports from the UK to the Netherlands and imports from the Netherlands to the UK.

Yes, but only ambient (non-perishable, shelf-stable) food products. We cannot transport chilled, frozen, or perishable items. All food shipments must be properly packaged and labelled with full ingredient and product details on your commercial invoice.

Yes, furniture can be shipped if well-protected and strapped securely to the pallet. For high-value furniture, we recommend adding extra insurance cover at the time of booking.

Business shipments require a commercial invoice with shipper and consignee details, EORI numbers, HS codes, Incoterms, product descriptions, and values. Attach at least four signed copies. For personal effects, include a proforma invoice and detailed packing list.

Yes, every shipment must have a commercial invoice (or proforma invoice for personal effects). It must list sender and receiver details, HS codes, EORI numbers, Incoterms, and values.

It depends on the carrier and shipment type. DHL, FedEx, and UPS handle full end-to-end delivery for business-to-business, business-to-consumer, and consumer-to-consumer shipments. When customers (private individuals) are involved, EORI numbers are not required for the recipient. However, groupage carriers such as DSV, DB Schenker, Kuehne + Nagel, Hellmann, Pallex, and Palletways operate strictly on a business-to-business basis and require valid EORI numbers for both the exporter and importer.

HS codes (Harmonized System codes) are international product classification numbers required for customs clearance. Yes, you need to include the correct HS code for each item on your commercial invoice when shipping to the Netherlands. You can look up HS codes on the government trade tariff website, or contact us for assistance.

Yes, you can still send pallets to the Netherlands after Brexit. All shipments now require customs documentation, including a commercial invoice with HS codes and EORI numbers. Our online booking system guides you through the documentation process and generates the required paperwork automatically.

Brexit introduced customs declarations for all UK–EU shipments. This means every shipment must have an invoice with commodity codes and values, and in some cases, additional supporting documents. While this adds an extra step, our system makes it easy by generating much of the required paperwork.

Common terms include DAP (Delivered At Place), DDP (Delivered Duty Paid), EXW (Ex Works), and FOB (Free On Board). Always confirm responsibilities before booking to ensure clarity on who pays duties, taxes, and transport costs.

The customs clearance process for shipments to the Netherlands is handled by the carrier, using the documentation you provide at the time of booking. However, any import duties and VAT resulting from the clearance are normally the responsibility of the receiver in the Netherlands, unless different arrangements are agreed under the chosen Incoterms.

Yes, shipments between the UK and the Netherlands are subject to customs controls. Import VAT and duties may apply, depending on the type and value of goods. These costs are usually payable by the importer in the Netherlands.

Yes. Even low-value samples require invoices, but duty relief may apply if documented correctly.

If your pallet is held by customs, our team will contact you with the details. Delays are usually caused by missing or incomplete paperwork. Providing accurate information at the booking stage is the best way to avoid problems.

Yes, our carriers handle customs clearance, but you are responsible for providing accurate documents. Missing or incorrect paperwork is the most common cause of delays.

Yes. You can add insurance during booking for goods valued between £100 and £50,000. For higher-value shipments, contact us for a tailored quotation.

It covers loss or damage during transit if goods are professionally packed. It excludes insufficient packaging and personal effects.

Generally, no, as underwriters rarely cover used personal items.

Only basic carrier liability applies, which is limited per kilo and usually much less than the goods’ value.

If your pallet is lost or damaged, please notify us immediately and provide supporting evidence such as photos, invoices, and delivery notes. Our team will guide you through the claims process.

Claims require a completed claim form available on our website, proof of value (such as an invoice), and evidence of damage or loss. Once submitted, we process claims in line with CMR liability rules and any additional insurance purchased.

Economy road freight to the Netherlands typically takes 4–7 working days pending customs clearance, depending on the collection and delivery locations. Express air freight can be faster, normally delivered within 2–4 working days.

Collections usually occur between 08:00–18:00 on working days. Timed or Saturday collections may be available at an extra cost.

Yes, same-day collection is available in many UK postcodes if the booking is placed early in the day and the commercial invoice is completed correctly. Availability will be confirmed when you request a quote.

Yes, next-day collection is available across most UK postcodes. Simply place your booking before the cut-off time and ensure your commercial invoice is complete. Same-day collection may also be available in some areas if you book early enough.

Residential delivery to the Netherlands is available through our premium carrier services (DHL, FedEx, and UPS), which can deliver directly to private customers and residential addresses. Standard pallet networks are designed for business-to-business deliveries only. When you request a quote, our system will automatically show you which services support residential delivery for your specific address, along with the associated costs.

Yes, tail-lift delivery is available for addresses without loading facilities. You can select this option when booking.

If your collection or delivery address has restricted access, please let us know at the time of the booking. In many cases, we can arrange smaller vehicles or special delivery solutions, but this may result in additional charges. Providing accurate access details at the time of booking helps avoid delays and extra costs.

If nobody is available at the delivery point, the driver will usually attempt once and then return the pallet to the local depot. A re-delivery can be arranged, but extra charges may apply.